The world of dropshipping offers a fantastic way to launch your e-commerce business with minimal upfront costs. But while it frees you from inventory management, customer service becomes paramount. After all, your brand is the face the customer sees. So, how do you ensure stellar customer service when fulfillment lies with a third party? Let’s explore some best practices to handle inquiries and returns effectively. Building the Foundation: Choosing Reliable Suppliers and Setting Expectations Your dropshipping supplier is your backbone. Opt for reliable partners with a proven track record of…
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